Frequently Asked Questions

Solar PV (photovoltaic) systems convert sunlight into electricity using panels made from semiconductor materials. This electricity is then converted by an inverter into usable power for your home. Any surplus energy can be stored in a battery or exported to the National Grid.

A south-facing roof offers the best performance, but east- or west-facing roofs can still generate a considerable amount of electricity. It's most important that the roof is unshaded and has a suitable pitch.

Savings vary depending on your electricity usage, the size of the system, and whether you use a battery. On average, a well-installed system can save a household several hundred pounds per year.

Yes. If your solar panels generate more electricity than you use, you can export the excess to the grid and receive payments from your energy supplier under an export tariff scheme.

Most solar panels come with a 25-year performance warranty and can last even longer. Inverters usually need replacing after around 10-15 years. Regular maintenance helps to ensure longevity.

In most cases, no. Solar panel installations on domestic properties fall under permitted development rights. However, listed buildings and properties in conservation areas may require permission.

Yes. Battery storage allows you to keep the electricity your panels generate and use it when the sun isn't shining. This can increase your energy independence and reduce your electricity bills further.

Very little. Solar PV systems are low maintenance. Occasional cleaning and an annual check-up by a professional are generally all that's needed to keep them running efficiently.

Yes. Most homes in the UK can support a home EV charger. A professional installer will assess your property and install a unit that is safe and efficient.

Most electric vehicles and home chargers use a standard Type 2 connector, which makes the widely compatible. It's always a good idea to confirm the connector type before installation.

Charging costs depend on your electricity tariff and the size of your EV battery. Charging overnight on a lower-rate tariff is usually the most cost-effective option.

Not always. A qualified electrician will assess your current electrical set-up. Some homes may require an upgrade to the consumer unit or incoming supply.

Yes, the UK Government provides grants to help reduce the cost of home EV charger installations. Availability depends on eligibility and scheme status at the time of installation.

Charging times vary depending on your charger and car. A typical 7kW home charger can take 6-10 hours to fully charge most electric vehicles-ideal for overnight charging.

Yes. Some smart chargers can be integrated with solar PV systems to allow you to charge your vehicle using your own generated solar energy, making charging cleaner and cheaper.

An air source heat pump takes heat from the outside air - even in cold weather - and uses it to warm your home and hot water. It works by transferring heat, rather than generating it, making it highly energy-efficient.

Yes. Modern heat pumps are designed to work efficiently in the UK and can provide reliable heating even when temperatures are low.

Installation costs vary depending on the property, but typically range from £6,000 to £11,000. Government grants can significantly reduce this cost for eligible homeowners.

Possibly. Heat pumps operate at lower temperatures than traditional boilers, so larger radiators or underfloor heating may be needed. Proper insulation will also improve efficiency. A site survey will determine if upgrades are necessary.

No. Modern units are designed to run quietly, with sound levels similar to a fridge. Proper positioning and professional installation will minimise any potential disturbance.

Heat pumps are low maintenance. An annual service is recommended to check components and ensure the system is running efficiently. Filters should be cleaned or replaced as advised.

Some air source heat pumps have a reversible function that allows them to provide cooling as well as heating. This depends on the system you choose.

Yes. The Boiler Upgrade Scheme offers a grant to help cover the cost of switching to an air source heat pump. Other regional or local schemes may also be available.